One thing that we have found to be very lacking industry wide is the ability to create and to communicate value within the clinic setting. So much of what a veterinarian and the medical team does can be taken for granted and lead to very undesirable results for both the caregiver and the staff.
In this episode, we, with our special guest Dr. Caroline Rauschendorfer, talk about how to create value in multiple ways to not only justify what caregivers are spending their money on, but also to help combat the consistent mental health issues we see on our teams.
PAW Health Resources: http://bit.ly/PAWCast
The Culture Code by Daniel Coyle: https://amzn.to/2lB5rdy
Traction by Gino Wickman: https://amzn.to/2n9kvjc
Extreme Ownership by Jocko Willink: amzn.to/2nfvo2Ia
The U.S Army After Action Review by David Garvin: http://bit.ly/2lCJWsS
How do you create value? Let us know in the comments!